Educate. Advocate. Resolve.

DCBA's staff, volunteers and interns are dedicated to upholding the County motto: "To enrich lives through effective and caring service."

Enriching Lives

" I know it’s your job but you (resolved my complaint) with a sense of compassion and determination" - Beverly Locke, Inglewood

About DCBA

Since 1975, the County of Los Angeles Department of Consumer and Business Affairs (DCBA) has been the local consumer protection agency serving Los Angeles County.

We serve consumers, businesses, and communities through education, advocacy, and complaint resolution. We work every day to educate consumers and small business owners about their rights and responsibilities, mediate disputes, and investigate consumer fraud complaints.

Our main office is in Downtown Los Angeles at the Kenneth Hahn Hall of Administration. We also have branch offices with limited hours across Los Angeles County.

All of our services are free and easy to use. It's our pleasure to serve you.

Quick Links