Reaching Resolutions

Our mediation service is a great alternative to going to court. Our mediators are extensively trained to help you reach a solution.

Access Your Case

Have a case in progress? Access it here to schedule, review offers, reach your mediator, and more.

Enriching Lives

"I definitely would use the (mediation) service again. Everyone was very helpful, even the secretary!" -- Alef from Los Angeles.

Are you a party to a mediation case that is in progress?
Access your case here to schedule mediation, review offers to settle, communicate with your mediator and more!

What is Mediation?

If you want to settle a dispute outside of court, mediation is a great alternative. We offer free mediation services, both community and court-connected, to the residents and businesses of Los Angeles County.

We handle disputes between individuals and/or businesses, such as:

  • Landlords and tenants
  • Businesses and customers
  • Neighbors
  • Family members or roommates
  • Contractors and homeowners
  • Homeowner associations

Additionally, the Department of Consumer and Business Affairs is the only government agency that is a provider for court-connected mediation. DCBA conducts on-the-spot mediation in Los Angeles County Superior Court, with cases ranging from Limited Civil jurisdiction litigation, to Unlawful Detainer and Small Claims cases. These mediations help to alleviate the heavy burden of overcrowded calendars in many courtrooms.

In mediation, a neutral third party helps you resolve your dispute. Participation is voluntary, so both sides must agree to mediation to begin the process.

The mediator is a neutral party who does not take sides. The mediator is trained to assist both of you in reaching a solution to the problem.

Mediation is confidential. Conversations and settlement agreements can be kept confidential.

Mediation is risk-free. If you cannot resolve your dispute in mediation, you can still go to court.

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