Scam Alert

Fraudsters constantly develop new scams to steal money from consumers and violate their rights. Education and awareness are the best tools to combat consumer fraud.
Check this page regularly to learn about recent scams and how to avoid them.

Netflix Email Phishing Scam

November 7, 2017

The Scam

You’re about to watch the latest season of your favorite show when you see an e-mail message in your inbox from Netflix. The message warns you that your account will be suspended if you do not update your billing information immediately. You don't want to miss out on binge-watching your shows so you immediately click the link in the email and update your credit card information.

The Truth

This is NOT an email from Netflix, and your account will NOT be suspended. It is in fact, a phishing scam, where scammers create an email and website that looks like a legitimate business you know, but is actually a way to get your contact information, credit card or social security numbers, or other personal information. This is a common scam that affects customers of just about every company at one point or another. Do not open these emails. Delete them. If you already opened the email, do not click on any links and delete it immediately. If you think you've been the victim of a scam, contact the Department of Consumer and Business Affairs at (800) 593-8222.

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