Fair & Vibrant Marketplace

Get the information you need about purchases, refunds, contracts, buying a car, and protecting your credit and identity.

Enriching Lives

"I had an exceedingly frustrating issue. Involving your agency turned things completely around in short order." -- John Farrar, Acton

Your Money

At the Department of Consumer and Business Affairs, our mission is to create a fair and vibrant marketplace for consumers and businesses. Everybody is a consumer. The money we earn and spend can play an important part in our lives. We want to make sure that money, and what you buy with it, is treated properly and according to the law.

We can help you understand your rights and responsibilities when it comes to your money. Our counselors can answer questions you have about purchases, credit, automobiles, identity theft and other consumer problems. When appropriate, our investigators can look further into your consumer complaints.

To the left, you will find several popular topics involving money. Our pages explain your rights and responsibilities in plain language. You will find the answers to many common questions in these sections. If you need more information, feel free to contact us and we will be glad to help you.

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