About Mediation
Since 1976, the Los Angeles County Department of Consumer and Business Affairs (DCBA) has provided assistance to over 10 million consumers, promoting fairness and resolving complaints. under the Dispute Resolution Programs Act of 1986, DCBA aims to establish a county-wide network of locally financed programs, primarily focusing on conciliation and mediation, to provide informal dispute resolution services at the municipal level, offering alternatives to formal court proceedings. The Act also provides funding for these programs.
Benefits of Dispute Resolution
In California, mediation is generally confidential, with exceptions for agreements made under duress or fraud, settlement agreements, open or required public sessions, threats of harm or criminal acts, child abuse, and certain financial crimes. However, all parties, including the mediator, can waive confidentiality in writing or orally, and information shared during mediation may be admissible in court if it involves such matters.
Other Thoughts to Consider
• Saves time: ADR can resolve disputes quickly, saving time and money.
• Saves money: Early settlements can reduce litigation costs.
• Increases participation: Parties can express their interests and work together to identify problems.
• Strengthens relationships: ADR allows for open communication without judgment.
• Increases satisfaction: Parties involved in resolving disputes through ADR are generally more satisfied.
• Provides control: Greater control over the process and outcome.
• Encourages durable agreements: Parties are more likely to abide by agreements they helped design.
• Provides flexibility: Independent or third-party dispute resolution offers creativity and collaboration.
• Identifies root cause: Aims to address underlying issues in disputes.
• Maintains relationships: Encourages constructive dispute resolution.
• Increases personal satisfaction: Active participation in resolving disputes leads to satisfaction.
