a consumer is filling a request form

Request Mediation

Getting Started in Mediation.

Getting Started in Mediation

First, complete our online mediation request form. When we receive your mediation form, we:

  1. Send you a postcard telling you we received your mediation request.
  2. Send a letter inviting the other party to participate. If they do not respond, the mediator will call them.

When both parties agree to participate, the mediator will call you to:

  • Discuss the matter with you in more detail and listen to any concerns you may have.
  • Ask you what type of mediation you would prefer, telephone or face-to-face mediation.

If the other party agrees to mediation it will be scheduled at a time convenient to both of you.

X
http://dcba.qacp.lacounty.gov/