Temporary Hero Pay Ordinance
Here you will find
Hero Pay Ordinance
Employees of retail grocery stores, retail drug stores, and large retail stores with a grocery or drug store component located in the unincorporated area of the county earned $5 an hour in “Hero Pay’ due to COVID-19, in addition to their base wages from February 26, 2021 through June 25, 2021. The “Hero Pay” period has expired, but the Department of Consumer and Business Affairs will continue to investigate violations that occurred between February 26, 2021 through June 25, 2021.
File a “Hero Pay” Complaint
If you believe you were entitled to be paid the mandated temporary “Hero Pay” from February 26, 2021 through June 25, 2021, file a complaint online by clicking the “Get Help” button. Our services are free. You can also reach us by:
Phone: 800.593.8222
Email: heropay@dcba.lacounty.gov
We do not ask or report your immigration status.
File a “Hero Pay” Complaint
If you believe you were entitled to be paid the mandated temporary “Hero Pay” from February 26, 2021 through June 25, 2021, file a complaint online by clicking the “Get Help” button. Our services are free. You can also reach us by:
Phone: 800.593.8222
Email: heropay@dcba.lacounty.gov
We do not ask or report your immigration status.
L.A. County Required Workplace Posting
Starting from February 26, 2021 through June 25, 2021 every employer was required to post a written notice in a conspicuous place at every store located within the unincorporated areas of the County where any employee works.
Which type of businesses must pay the $5 Hero Pay?
Between February 26 and June 25, 2021, employees that worked in a retail grocery store, a retail drug store, or a large retail store that sells groceries or drugs were entitled to $5 of “Hero Pay” per hour worked at the store.
Stores must be:
• In the unincorporated area of the County of Los Angeles
• Have more than 10 employees
• Part of a company that is either publicly traded or employs 300 or more people nationwide.
How do I know if I worked in an unincorporated area of the County?
To know if you worked in an unincorporated area of Los Angeles County, enter the address of where you worked on the County Registrar-Recorder’s website. (Follow our guide for step-by-step instructions.) Or you can call DCBA at 800.593.8222.
How DCBA can help you
DCBA can help employees and employers understand their rights under the County’s new Hero Pay Ordinance. We can help businesses remain in compliance or investigate alleged violations of the law and help employees get their wages owed.
Facts about the temporary "Hero Pay" ordinance
Facts about the new temporary "Hero Pay" ordinance
County of Los Angeles
Department of Consumer & Business Affairs
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