Temporary Hero Pay Ordinance
Here you will find
Hero Pay Ordinance
Employees of retail grocery stores, retail drug stores, and large retail stores with a grocery or drug store component located in the unincorporated area of the County will earn $5 hour in “Hero Pay” due to COVID-19, in addition to their base wages. Employees covered by the Hero Pay Ordinance begin earning Hero Pay at 12:00 a.m. on February 26, 2021, and will continue earning Hero Pay for each hour worked for 120 days.
File a “Hero Pay” Complaint
If you believe your employer is not paying the mandated temporary “Hero Pay”, file a complaint online by clicking the “Get Help” button. Our services are free. You can also reach us by:
Phone: 800.593.8222
Email: heropay@dcba.lacounty.gov
We do not ask or report your immigration status.
File a “Hero Pay” Complaint
If you believe your employer is not paying the mandated temporary “Hero Pay”, file a complaint online by clicking the “Get Help” button. Our services are free. You can also reach us by:
Phone: 800.593.8222
We do not ask or report your immigration status.
L.A. County Required Workplace Posting
Every employer shall post a written notice in a conspicuous place at every store located within the unincorporated areas of the County where any employee works. The notice must be prepared and made available electronically by DCBA informing employees of the Hero Pay Ordinance and of their rights under the ordinance.
Which type of businesses must pay the $5 Hero Pay?
Employees that work in a retail grocery store, a retail drug store, or a large retail store that sells groceries or drugs are entitled to $5 of “Hero Pay” per hour worked at the store.
Stores must be:
• In the unincorporated area of the County of Los Angeles
• Have more than 10 employees
• Part of a company that is either publicly traded or employs 300 or more people nationwide.
How do I know if I worked in an unincorporated area of the County?
To know if you worked in an unincorporated area of Los Angeles County, enter the address of where you worked on the County Registrar-Recorder’s website. (Follow our guide for step-by-step instructions.) Or you can call DCBA at 800.593.8222.
How DCBA can help you
DCBA can help employees and employers understand their rights under the County’s new Hero Pay Ordinance. We can help businesses remain in compliance or investigate alleged violations of the law and help employees get their wages owed.
Facts about the temporary "Hero Pay" ordinance
Spanish (coming soon)
Facts about the new temporary "Hero Pay" ordinance
Spanish (coming soon)
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