Auto repair shops must be registered with the Bureau of Automotive Repair. You must be given a written estimate before repairs are made.
A repair shop must give you a written estimate before it makes any repairs. The repair shop cannot charge you more than the estimate without your permission.
To find a reliable repair shop, ask your friends or neighbors to recommend one.
If you have problems with a repair shop or want to learn about your rights, contact the State of California Bureau of Automotive Repair at (800) 952-5210.
The same office is also in charge of the California Smog Check program. If you have questions about your Smog Check, call (800) 952-5210.
Civil Code 2982, 1632, 1794.41
County of Los Angeles Department of Consumer and Business Affairs. Last change: Apr. 14, 2011