Our Dispute Resolution Program is offering a 25 hour basic mediation skills training workshop. People who take our training learn how to understand and manage conflict in their lives and are able to help diffuse conflict among others, both in personal and professional arenas. We offer dispute resolution skills that can be used in everyday conflicts and in formal mediation settings. Our goal is to provide you with skills that will be useful when resolving a conflict.
This course introduces the core principles and methods of Alternative Dispute Resolution. DCBA will train volunteers to mediate community and court-connected disputes including landlord-tenant, neighbor-to-neighbor, general disputes, business-to-business, consumer-merchant, billing issues, property damage, workplace, and interpersonal conflicts.
When is the training?
*WED. 06/02….3:30 PM – 5:00 PM (1 HR)
*MON. 06/07….8:00 AM – 5:00 PM (8 HR)
*WED. 06/09….8:00 AM – 5:00 PM (8 HR)
*THU. 06/10….8:00 AM – 5:00 PM (8 HR)
Where is the training?
Who can participate?
Training is available for retired individuals, interns or students interested in becoming a Volunteer Mediator.In exchange for the free training, DCBA requires volunteers to provide at least eight (8) consecutive hours of volunteer service each week (flexible telecommute assignment) for a total of one-hundred fifty (150) hours.
If you are interested in becoming a volunteer mediator, please email your request to Erika Barcena, Volunteer Coordinator by Friday, May 14, 2021: