DCBA Stories

A woman looks through a lease agreement on a computer.
DCBA Stories: Protecting Fire Survivors from Price Gouging 1024 540 Consumer & Business

DCBA Stories: Protecting Fire Survivors from Price Gouging

DCBA Stories is an ongoing series of articles showcasing the many ways the staff of the Department of Consumer and Business Affairs answer the call to help the people of Los Angeles County. In the wake of a disaster, essentials like housing can become hard to find. More than 18,000 homes were estimated to be…

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Preserving Homes and Memories Through Mediation 1000 587 Consumer & Business

Preserving Homes and Memories Through Mediation

Crisis Hitting Home When a powerful windstorm tore through Los Angeles in January, it ripped the roof off a longtime family home. Pedro and Gloria had lived in the same rent-controlled unit for more than 20 years. They had raised their children there and built a lifetime of memories including birthdays, holidays, and family milestones.…

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Bridge to Recovery: How LA County Helped Households Rebuild After the 2025 Wildfires 150 150 Consumer & Business

Bridge to Recovery: How LA County Helped Households Rebuild After the 2025 Wildfires

When the 2025 wildfires swept through Eaton and the Palisades, thousands of families were left facing loss they could hardly imagine. Homes, belongings, livelihoods, all gone in a matter of hours. In the wake of the fires, uncertainty loomed large. $31.7 Million to Hardest Hit Households Amid this devastation, the LA County Department of Consumer…

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Creating Harmony Through Mediation 150 150 Consumer & Business

Creating Harmony Through Mediation

When tensions at home escalated to physical confrontations, an elderly mother and her adult children found themselves in a crisis neither side knew how to solve. When Conflict Hits Home After the Eaton Fire in Altadena destroyed Lisa’s home, her 80-year-old mother, Jane, welcomed her and her brother John, who faces serious chronic health issues,…

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Ano older adult woman holds a classic corded telephone to her ear while seated in a chair with yellow flowers on a nearby table
DCBA Stories: Saving Grandma’s House from Financial Fraud 1000 587 Consumer & Business

DCBA Stories: Saving Grandma’s House from Financial Fraud

DCBA Stories is an ongoing series of articles showcasing the many ways the staff of the Department of Consumer and Business Affairs answer the call to help the people of Los Angeles County. It all began with a small leak in the kitchen sink. Annoying, yes, but nothing that seemed like a major concern. At…

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A woman hold up keys with a keychain in the shape of a house
DCBA Stories: Avoiding a Pandemic Foreclosure 1000 567 Consumer & Business

DCBA Stories: Avoiding a Pandemic Foreclosure

DCBA Stories is an ongoing series of articles showcasing the many ways the staff of the Department of Consumer and Business Affairs answer the call to help the people of Los Angeles County. The Department of Consumer and Business Affairs Foreclosure Prevention Unit has a team of counselors skilled in helping rental property owners with…

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Two older adults speak to a caregiver
DCBA Stories: Health is (Recovered) Wealth 1000 567 Consumer & Business

DCBA Stories: Health is (Recovered) Wealth

DCBA Stories is an ongoing series of articles showcasing the many ways the staff of the Department of Consumer and Business Affairs answer the call to help the people of Los Angeles County. You may have heard the adage, “Health is Wealth”. But for one LA County consumer, the cost of good health was unbelievably…

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woman standing in the kitchen
DCBA Stories: Providing Hope 1024 799 Consumer & Business

DCBA Stories: Providing Hope

DCBA Stories is an ongoing series of articles showcasing the many ways the staff of the Department of Consumer and Business Affairs answer the call to help the people of Los Angeles County. The Department of Consumer and Business Affairs has led the way in government sector service for and partnership with immigrant and undocumented…

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DCBA Stories: Getting a Small Landlord a Bit of Relief 1000 567 Consumer & Business

DCBA Stories: Getting a Small Landlord a Bit of Relief

DCBA Stories is an ongoing series of articles showcasing the many ways the staff of the Department of Consumer and Business Affairs answer the call to help the people of Los Angeles County. The Department of Consumer and Business Affairs has a long history of helping tenants and landlords resolve their issues. A local property…

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