On Jan. 7, 2025, the Los Angeles County Board of Supervisors declared local emergencies because of the Palisades Fire, which is burning in the areas of Pacific Palisades and other communities in the western portion of Los Angeles County, and the Eaton Fire, which is burning in Altadena, Pasadena, and neighboring communities. The Los Angeles…
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As we reflect on 2024, I want to express my sincere gratitude for the vital connections and partnerships that have been essential to DCBA’s work. None of what we do would be possible without your unwavering support. This Thanksgiving, I celebrate the abundance we share—an abundance of friends, partners, and collaborators who drive our efforts…
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After a prolonged journey, immigrant families have begun to find justice following an extensive Los Angeles County Department of Consumer and Business Affairs (DCBA) investigation that led to multiple criminal convictions in a far-reaching immigration services fraud case. This case, which saw 73 immigrants scammed by a single fraudulent service provider, underscores the importance of…
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Los Angeles County filed a lawsuit today against a Utah-based pest control company, Hawx Services, LLC, which does business in the County and across California as Hawx Pest Control, alleging illegal, fraudulent and unfair business practices that financially harm consumers. The lawsuit alleges that Hawx engages in the following unfair and deceptive business practices and…
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Los Angeles County Board of Supervisors Unanimously Approves Tenant Right to Counsel Ordinance Providing Guaranteed Legal Representation to Residents at Risk of Becoming Unhoused LOS ANGELES – On Tuesday, July 16, the Los Angeles County Board of Supervisors approved the Tenant Right to Counsel Ordinance, which will provide free legal representation to eligible tenants facing…
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Investigative work performed by the Los Angeles County Department of Consumer and Business Affairs (DCBA) as part of a statewide multiagency investigation has led to a $750,000 settlement from a large retailer accused of violating California’s Gift Certificate Law. On July 10, 2024, Los Angeles County District Attorney George Gascόn announced that Home Depot, a…
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Los Angeles County filed a lawsuit yesterday against food delivery company Grubhub alleging false and deceptive advertising, misrepresentation and unfair business practices that financially harm consumers, delivery drivers and restaurants. “This lawsuit sends a clear message: Los Angeles County will not tolerate businesses that deceive consumers, take advantage of restaurants, and exploit the drivers who…
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The Los Angeles County Board of Supervisors signed a declaration of local emergency on February 4, 2024, in response to a significant winter storm event affecting Los Angeles County. Business owners and operators of hotels and other lodging are advised by the Los Angeles County Department of Consumer and Business Affairs (DCBA) that they must…
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Promoting an inclusive workforce and economy by giving a fair chance in Los Angeles County The Los Angeles County Board of Supervisors passed a motion to introduce the Fair Chance Ordinance for Employers on Feb. 6, 2024. Adoption of the Ordinance will provide additional rights, protections and enforcement mechanisms for persons with criminal history seeking…
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A new year brings new laws for Los Angeles County consumers and business owners. Almost 1,200 new laws were passed and will go into effect at different points in the months ahead. Many took effect on January 1, 2024. Here are brief summaries of five important consumer protection laws you need to know: Rental increase…
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