Consumer

Happy Thanksgiving
Happy Thanksgiving from DCBA to Our Partners! 1024 576 Consumer & Business

Happy Thanksgiving from DCBA to Our Partners!

As we reflect on 2024, I want to express my sincere gratitude for the vital connections and partnerships that have been essential to DCBA’s work. None of what we do would be possible without your unwavering support. This Thanksgiving, I celebrate the abundance we share—an abundance of friends, partners, and collaborators who drive our efforts…

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Families Get Justice After DCBA Investigation Leads to Sentences in Immigration Services Fraud Case 1000 587 Consumer & Business

Families Get Justice After DCBA Investigation Leads to Sentences in Immigration Services Fraud Case

After a prolonged journey, immigrant families have begun to find justice following an extensive Los Angeles County Department of Consumer and Business Affairs (DCBA) investigation that led to multiple criminal convictions in a far-reaching immigration services fraud case. This case, which saw 73 immigrants scammed by a single fraudulent service provider, underscores the importance of…

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Consumers Impacted by Bridge Fire or Rancho Palos Verdes Landslides Should Report Suspected Price Gouging 1000 587 Consumer & Business

Consumers Impacted by Bridge Fire or Rancho Palos Verdes Landslides Should Report Suspected Price Gouging

On Sept. 10, 2024, the Los Angeles County Board of Supervisors declared a local emergency because of the Bridge Fire, which is currently burning in the Angeles National Forest in northeast Los Angeles County. This local emergency follows last week’s State of California declared state of emergency in the City of Rancho Palos Verdes following…

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LA County Sues Hawx Services Pest Control Alleging Illegal High-Pressure Sales Tactics and Charging for Services Not Provided 1000 586 Consumer & Business

LA County Sues Hawx Services Pest Control Alleging Illegal High-Pressure Sales Tactics and Charging for Services Not Provided

Los Angeles County filed a lawsuit today against a Utah-based pest control company, Hawx Services, LLC, which does business in the County and across California as Hawx Pest Control, alleging illegal, fraudulent and unfair business practices that financially harm consumers. The lawsuit alleges that Hawx engages in the following unfair and deceptive business practices and…

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Board of Supervisors Unanimously Approves Tenant Right to Counsel Ordinance 1024 622 Consumer & Business

Board of Supervisors Unanimously Approves Tenant Right to Counsel Ordinance

Los Angeles County Board of Supervisors Unanimously Approves Tenant Right to Counsel Ordinance Providing Guaranteed Legal Representation to Residents at Risk of Becoming Unhoused LOS ANGELES – On Tuesday, July 16, the Los Angeles County Board of Supervisors approved the Tenant Right to Counsel Ordinance, which will provide free legal representation to eligible tenants facing…

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DCBA Investigators Help District Attorney’s Office Reach $750,000 Gift Certificate Law Settlement 1000 586 Consumer & Business

DCBA Investigators Help District Attorney’s Office Reach $750,000 Gift Certificate Law Settlement

Investigative work performed by the Los Angeles County Department of Consumer and Business Affairs (DCBA) as part of a statewide multiagency investigation has led to a $750,000 settlement from a large retailer accused of violating California’s Gift Certificate Law. On July 10, 2024, Los Angeles County District Attorney George Gascόn announced that Home Depot, a…

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LA County Sues Grubhub Alleging Unfair, Deceptive Business Practices 1000 588 Consumer & Business

LA County Sues Grubhub Alleging Unfair, Deceptive Business Practices

Los Angeles County filed a lawsuit yesterday against food delivery company Grubhub alleging false and deceptive advertising, misrepresentation and unfair business practices that financially harm consumers, delivery drivers and restaurants. “This lawsuit sends a clear message: Los Angeles County will not tolerate businesses that deceive consumers, take advantage of restaurants, and exploit the drivers who…

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Know Your Rights is written on a small chalkboard on a desk next to chalk, pen, glasses, etc.
Los Angeles County Consumers Impacted by Winter Storms Should Report Suspected Price Gouging 1000 587 Consumer & Business

Los Angeles County Consumers Impacted by Winter Storms Should Report Suspected Price Gouging

The Los Angeles County Board of Supervisors signed a declaration of local emergency on February 4, 2024, in response to a significant winter storm event affecting Los Angeles County. Business owners and operators of hotels and other lodging are advised by the Los Angeles County Department of Consumer and Business Affairs (DCBA) that they must…

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Three red signs hang on a door next to a brick wall painted white. They say 'We are hiring" "Apply today" and 'Fair Chance employer"
Fair Chance Ordinance to Give System-impacted Individuals an Equal Opportunity to Be Employed  1000 587 Consumer & Business

Fair Chance Ordinance to Give System-impacted Individuals an Equal Opportunity to Be Employed 

Promoting an inclusive workforce and economy by giving a fair chance in Los Angeles County  The Los Angeles County Board of Supervisors passed a motion to introduce the Fair Chance Ordinance for Employers on Feb. 6, 2024. Adoption of the Ordinance will provide additional rights, protections and enforcement mechanisms for persons with criminal history seeking…

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Learn More About 2024’s New Consumer Laws 1000 586 Consumer & Business

Learn More About 2024’s New Consumer Laws

A new year brings new laws for Los Angeles County consumers and business owners. Almost 1,200 new laws were passed and will go into effect at different points in the months ahead. Many took effect on January 1, 2024. Here are brief summaries of five important consumer protection laws you need to know: Rental increase…

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